FAQ

How long is your delivery?

For stock items, we can ship them immediately after receive payment.

For other items, we will need 20 days for mass production.

Are you trading company or factory?

We are a factory.

Where is your factory located?

Our factorty is located in Jiande, Hangzhou.

Do you provide free samples?

Usually we do not provide free samples. There is a sample cost which can be refund after you place order.

What do you usually shipped through?

Air freight, Sea freight, express are the most way of shipment due to small weight and size for precise products.

What’s your payment terms?

We accept T/T, Paypal, Western Unionwhen qualified goods are ready for ship.

Also pay to Alibaba is welcome.

I can not find our products in your catalog ,can you make customized products for us?

Yes, Customized products is available.

I don’t have drawing or picture available for custom products, could you design it?

 Yes, we can make the best suitable design in accordance with your application.