FAQ

  • How long is your delivery?
    For stock items, we can ship them immediately after receive payment.

    For other items, we will need 20 days for mass production.
  • Are you trading company or factory?

    We are a factory.

  • Where is your factory located?
    Our factorty is located in Jiande, Hangzhou.
  • Do you provide free samples?
    Usually we do not provide free samples. There is a sample cost which can be refund after you place order.
  • What do you usually shipped through?
    Air freight, Sea freight, express are the most way of shipment due to small weight and size for precise products.
  • What’s your payment terms?
    We accept T/T, Paypal, Western Unionwhen qualified goods are ready for ship.

    Also pay to Alibaba is welcome.
  • I can not find our products in your catalog ,can you make customized products for us?
    Yes, Customized products is available.
  • I don’t have drawing or picture available for custom products, could you design it?
     Yes, we can make the best suitable design in accordance with your application.