- How long is your delivery?
- For stock items, we can ship them immediately after receive payment.
For other items, we will need 20 days for mass production.
- Are you trading company or factory?
We are a factory.
- Where is your factory located?
- Our factorty is located in Jiande, Hangzhou.
- Do you provide free samples?
- Usually we do not provide free samples. There is a sample cost which can be refund after you place order.
- What do you usually shipped through?
- Air freight, Sea freight, express are the most way of shipment due to small weight and size for precise products.
- What’s your payment terms?
- We accept T/T, Paypal, Western Unionwhen qualified goods are ready for ship.
Also pay to Alibaba is welcome.
- I can not find our products in your catalog ,can you make customized products for us?
- Yes, Customized products is available.
- I don’t have drawing or picture available for custom products, could you design it?
- Yes, we can make the best suitable design in accordance with your application.